Regardless of the fact that the web hosting service supplied by the different companies seems identical, every provider has a personalized platform with its own tweaks and different ways to complete specific tasks. That’s why, a vast knowledge base would be stunningly helpful both for persons with zero past experience and for technically competent users who will ultimately discover how specific operations are done, but will lose valuable time meanwhile. The purpose of such a knowledge base is to make the service quick and simple to use, sparing users plenty of time and efforts. The end result is more gratified clients, since they can quickly find the information they’re searching for, and considerably less work for the client service staff, because typically most of the enquiries and difficulties that customers have are already enumerated in the knowledge base. In case the articles are written well and encompass more things, you will be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting packages come with a comprehensive knowledge base where you can find info on all the problems that you may chance upon and their solutions. You can get to know how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but yet you’re unable to send emails, for example. We’ve tried our utmost to be as comprehensive as possible and to cover all possible options in order to save you time and efforts and to offer you different solutions for each and every problem. The knowledge base comprises educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whereas if you’d like to browse the whole article list, you can visit the Help section.