Service Uptime Guarantee
What exactly is contained in the service uptime guarantee and why is it so important when you pick your hosting service provider?
Typically clients check just the features they'll get with a specific shared hosting plan and forget something just as critical - the service uptime. As effective as a plan could be, regular downtimes may lead to lower search engine rankings and lost clients whatever the reason behind them may be. Naturally, really a few people would come back to a site that's unavailable half of the time, not mentioning the misused capital assuming you have invested in a marketing and advertising campaign. This is why, when you acquire a new web hosting solution, you should ensure that the service shall be stable and your sites will be online 24/7. This means more visitors, or in case that you have an online store, for instance, greater uptime usually means happier customers.
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Service Uptime Guarantee in Shared Hosting
With a
shared hosting account from our company, you'll be able to enjoy 99.9% server uptime. We've virtually wiped out the downtime since we use an advanced cloud hosting platform and we do not run everything on just a single web server as the vast majority of providers do. Alternatively, we run every single service on an individual set of servers, so your files, emails, databases, and so on, will be managed by separate servers. That way, we are able to also balance the load a lot more efficiently and ensure the stable performance of your Internet sites at all times. The accessibility of the web servers is ensured by a couple of backbone Internet providers and diesel backup generators, so your sites are going to be up and running no matter what. We also have admins checking the web servers round the clock, including weekends and holidays, and they'll deal with any surprising issue that might show up.
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Service Uptime Guarantee in Dedicated Web Hosting
All of our dedicated packages come with a 99.9% web server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We test each server thoroughly before we hand it over to the client and we use new hardware components in order to avoid any probability of hardware problems. Any unforeseen software difficulties are going to be resolved instantly by our system administrators as they keep track of all of the machines 24/7. In order to avoid infrastructural problems, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the online connectivity to the servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your sites are flooded, we can respond instantly and filter the undesired traffic before it reaches your
dedicated server and interferes with the proper operation of your sites.