If you ever experience a problem with your site and are incapable of taking care of it on your own, ask the hosting provider’s customer support staff to help you bring the website back online. A timely resolution would be the best scenario, but a lot of hosting companies answer within twenty four hours or even more, especially if you are working with a reseller. Even if the problem can be resolved quickly, your site may not work satisfactorily or it may not be accessible at all for a prolonged period of time, so you may lose potential customers as it’s highly unlikely that anyone will ever come back to a broken website. Speaking of which, you have to make certain not only that you can get in touch with your web hosting provider, but also that they can reply and assist you in a well-timed fashion. If a web app update doesn’t go smoothly or you erase something by accident, for example, the site must be restored promptly in order to avoid elongated inaccessibility.