A 99.9% Server Uptime
We’ve set up our shared hosting platform using stable hardware components and strongly tweaked software. Our admins have installed a tweaked version of Security–Enhanced Linux on each of our physical servers in order to ensure the highest level of safety and stability. We have added several denial–of–service protection appliances in addition to very powerful firewalls to make sure our network is unassailable and safe.
Our Linux shared hosting packages plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you want to deliver a top–notch hosting service, you can hardly rely on the default network configuration in a datacenter. We have set up our own custom internal network in an effort to ensure an ultrasonic connection speed with the rest of the world.
And because of this, no matter which data center facilities you pick: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you cannot feel really secure. That’s the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or in case you need to get a bit more robust hosting solution, such as a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – you will receive a full refund, without any concealed fees or reimbursement charges.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a reply, you’re probably aware of how maddening this can be, even more so when your website is at stake. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be here and they’ll respond to you in less than 60 minutes. And the best thing is that their average ticket response time is below twenty minutes!