Q: Why do I need to move my website? What does web site migration consist of?
A: If your current web hosting provider can no longer fulfill the necessities of your web site, or when you experience constant downtime, or if you are made to wait for hours for the tech support team to get back to you, it may be a good idea to swap your provider, i.e. to migrate all the files for your sites along with your databases from your current provider to your future provider. At MATTAZ HOSTING PRO - # ONE HOSTING WEBSITE, we understand that this can be hard and time–consuming. Because of this, we will perform all that for you for free!Our highly proficient technical staff representatives will migrate your site content from your current hosting provider to us. Our technicians have plenty of experience migrating websites and are able to handle everything – from an ordinary WordPress–based blog or Joomla™–based site, to a very elaborate, custom–built app.
Q: How long will it take for my website to be transferred to your platform?
A: There are many variables to bear in mind – the overall amount of web files, the size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. Even so, we do our very best to perform all website migrations within a 48–hour time frame. Smaller–sized web sites are transferred much faster – typically in under 24 hours.
Q: What data will I need to give to your Website Migration Department?
A: We will need the login information for your current hosting provider’s Control Panel along with the web site’s name (domain name).
Q: My present hosting account has sensitive data inside. How can I trust you?
Q: Will there be any downtime for my website?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. After the transfer is over, we will make certain that everything is working properly and that the integrity of your web content is not jeopardized before telling you that the migration is completed. After that, we’ll tell you how to move the domain to your web hosting account with us and how to modify your DNS resource records.
Q: Will my present hosting provider learn that I’m leaving them?
A: Nah. Aside from your login info for the Control Panel, we don’t need anything. We’ll never contact your web hosting provider. They won’t know anything about the transfer either.
Q: Does it make any difference what platform my current provider is using?
A: We can transfer your site from any hosting provider or any Linux–based web hosting platform given that we can receive access to the Control Panel and there’s FTP access available.The only websites that we’re unable to migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.