Website Migration

A: If your current web hosting provider can no longer fulfill the necessities of your web site, or when you experience constant downtime, or if you are made to wait for hours for the tech support team to get back to you, it may be a good idea to swap your provider, i.e. to migrate all the files for your sites along with your databases from your current provider to your future provider. At MATTAZ HOSTING PRO - # ONE HOSTING WEBSITE, we understand that this can be hard and time–consuming. Because of this, we will perform all that for you for free!Our highly proficient technical staff representatives will migrate your site content from your current hosting provider to us. Our technicians have plenty of experience migrating websites and are able to handle everything – from an ordinary WordPress–based blog or Joomla^™–based site, to a very elaborate, custom–built app.

A: There are many variables to bear in mind – the overall amount of web files, the size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. Even so, we do our very best to perform all website migrations within a 48–hour time frame. Smaller–sized web sites are transferred much faster – typically in under 24 hours.

A: We will need the login information for your current hosting provider’s Control Panel along with the web site’s name (domain name).

A: User privacy is indeed one of our top responsibilities – that’s why, both our payment transaction page and our Control Panel login page are protected with enterprise–class SSL certificates. We employ security measures, which include, but are not limited to: physical, digital and administrative operations to secure the details that we collect on the web. And we also have a detailed and rigorous Privacy Policy, which outlines the types of information that we collect.

A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. After the transfer is over, we will make certain that everything is working properly and that the integrity of your web content is not jeopardized before telling you that the migration is completed. After that, we’ll tell you how to move the domain to your web hosting account with us and how to modify your DNS resource records.

A: Nah. Aside from your login info for the Control Panel, we don’t need anything. We’ll never contact your web hosting provider. They won’t know anything about the transfer either.

A: We can transfer your site from any hosting provider or any Linux–based web hosting platform given that we can receive access to the Control Panel and there’s FTP access available.The only websites that we’re unable to migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.